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Statistical Quality Control by M. Jeya Chandra 9780367397258
RRP: €73.77€63.80It has recently become apparent that "quality" is quickly becoming the single most important factor for success and growth in business. Companies achieving higher quality in their products through effective quality improvement programs enjoy a... -
ERP Optimization: Using Your Existing System to Support Profitable E-Business Initiatives by Cindy Jutras 9780367395612
RRP: €71.39€61.80Existing ERP systems are being used to support an increasing amount of critical e-business initiatives, even though this is far from their original purpose. While ERP can form a foundation for successfully meeting e-business needs, future success will be... -
Bayesian Process Monitoring, Control and Optimization by Bianca M. Colosimo 9780367389949
RRP: €73.77€63.80Although there are many Bayesian statistical books that focus on biostatistics and economics, there are few that address the problems faced by engineers. Bayesian Process Monitoring, Control and Optimization resolves this need, showing you how to... -
Mathematical Models for Systems Reliability Benjamin Epstein 9780367387327
RRP: €73.77€63.80Evolved from the lectures of a recognized pioneer in developing the theory of reliability, Mathematical Models for Systems Reliability provides a rigorous treatment of the required probability background for understanding reliability theory.This... -
Delivering Successful Projects with TSP(SM) and Six Sigma: A Practical Guide to Implementing Team Software Process(SM) by Mukesh Jain 9780367386375
RRP: €67.82€58.80Delivering successful projects means the ability to produce high quality software within budget and on time-consistently, but when one mentions quality to software engineers or project managers, they talk about how impossible it is to eliminate defects... -
Applied Software Product Line Engineering by Kyo C. Kang 9780367384661
RRP: €67.82€58.80Over the last decade, software product line engineering (SPLE) has emerged as one of the most promising software development paradigms for increasing productivity in IT-related industries. Detailing the various aspects of SPLE implementation in different... -
Lean Manufacturing: Business Bottom-Line Based by John X. Wang 9780367383718
RRP: €73.77€63.80The delivery of real bottom-line results from manufacturing improvements has proven to be much harder than expected for most companies. TQM, Zero-Defect Manufacturing, and Business Process Re-engineering have dropped off the landscape for taking much too... -
Essential Statistical Concepts for the Quality Professional by D. H. Stamatis 9780367381424
RRP: €73.77€63.80The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to... -
How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook by Karyn Ross 9780367136567
RRP: €101.14€87.88How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day)... -
Quality Facility Management: A Marketing and Customer Service Approach Stormy Friday 9780471023227
RRP: €111.80€97.43As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department... -
International Standards for Design and Manufacturing: Quality Management and International Best Practice by Professor Nick Rich 9781789660425
RRP: €55.92€50.03International standards ensure that organisations operate the right processes to support their objectives. International Standards for Design and Manufacturing is an accessible guide for manufacturing and production managers and students. It guides... -
3c: A Proven Alternative to MRPII for Optimizing Supply Chain Performance by F.Xavier Gurrola-Gal 9781574442717
RRP: €148.75€128.35Lack of materials or goods to satisfy customer orders under current market conditions represents an extremely costly and important problem facing businesses today. This is a problem that companies have spent hundreds of millions of dollars trying to... -
The Sayings of Shigeo Shingo: Key Strategies for Plant Improvement Shigeo Shingo 9781563273841
RRP: €59.49€51.77In this book, Mr. Shingo shares the creative process that helped him build this significant contribution to manufacturing excellence. It shows numerous examples of how Shingo confronted and overcame problems that seemed virtually impossible to solve.Book... -
Management: Total Quality in a Global Environment by Michael J. Stahl 9781557866110
RRP: €35.69€24.28This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: aeo 18 chapters, making this text manageable for a one--semester course aeo Examples from over 125 international... -
Change Rx for Healthcare: Your Prescription for Leading Change by Keely Killpack 9781498774468
RRP: €59.49€51.77Everywhere you look in healthcare, disruptive changes are emerging, yet the pressure to keep productivity up is ever-present. There are ways to minimize disruption and make adoption stick. Change Rx for Healthcare: Your Prescription for Leading Change... -
The Excellent Education System: Using Six Sigma to Transform Schools by Daniel Bloom 9781498758505
RRP: €54.73€47.75The Excellent Education System: Using Six Sigma to Transform Schools helps you discover and understand the technique of evidence-based learning and operations through which the modern school satisfies the need to increase the flow of successful students... -
Lean for the Cash-Strapped Leader: The Path to Growth and Profitability by John E. Madigan 9781498738965
RRP: €39.26€34.70Created by Lean practitioners with real-world, results-proven track records, this book is designed to help struggling managers and leaders, interested in the benefits of Lean but bereft of budgets to hire full-time consultants, start substantial change... -
Redefining U.S. Education: A Systematic Approach to Teaching by William F. Roth 9781498733557
RRP: €160.65€139.56A growing number of educators are beginning to believe that as we move into a different kind of world with different possibilities, the traditional approach to teaching is no longer the most productive. They are beginning to understand that if we are to... -
Design for Profitability: Guidelines to Cost Effectively Manage the Development Process of Complex Products by Salah Ahmed Mohamed Elmoselhy 9781498726986
RRP: €130.90€113.18Since the success of products significantly depends on the quality of product performance, inadequate management of the product design process can lead to improper performance of products that can result in significant long-term business losses. Design... -
Transition to 21st Century Healthcare: A Guide for Leaders and Quality Professionals by Scott Goodwin 9781498726870
RRP: €42.83€37.71This book explains why the fundamental structures of 20th century American healthcare have failed to keep up with American industry in terms of quality and cost. It describes how this has led to the introduction of industrial mass production concepts in... -
Hoshin Kanri for Healthcare: Toyota-Style Long-Term Thinking and Strategy Deployment to Unlock Your Organization's True Potential by Gerard A. Berlanga 9781498784993
RRP: €49.97€43.73The best healthcare organizations have developed effective approaches to develop compelling strategic visions and strategies based on long-term thinking and continue to apply Lean principles across their organizations to create a culture of continuous... -
Implementing Lean: Twice the Output with Half the Input! Charles W. Protzman (Business Improvement Group, LLC., Towson, Maryland, USA) 9781482252842
RRP: €64.25€56.25Everyone has heard the phrase about doing twice the work in half the time, but instead of focusing only on time, this book focuses on driving increased output with consistently less input. Implementing Lean: Twice the Output with Half the Input! teaches... -
Leveraging Lean in Ancillary Hospital Services: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation by Charles Protzman 9781482237290
RRP: €65.44€57.26This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific... -
Intelligent Manufacturing: Reviving U.S. Manufacturing Including Lessons Learned from Delphi Packard Electric and General Motors by R. Bick Lesser 9781466564046
RRP: €54.73€48.23In 1791, Treasury Secretary Alexander Hamilton wrote that "not only the wealth, but the independence and security of a country, appear to be materially connected with the prosperity of manufacturers." Centuries later, U.S. manufacturing jobs... -
Vanishing Boundaries: How Integrating Manufacturing and Services Creates Customer Value, Second Edition by Richard E. Crandall 9781466505902
RRP: €109.47€95.44Businesses need to become more consumer-centric, efficient, and quality conscious. Yet global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more... -
Methods in Product Design: New Strategies in Reengineering by Ali K. Kamrani 9781439808320
RRP: €118.99€103.53As industries adopt consumer-focused product development strategies, they should offer broader product ranges in shorter design times and the processes that can manufacture in arbitrary lot sizes. In addition, they would need to apply state-of-the-art... -
A Guide to Lean Six Sigma Management Skills Howard S Gitlow 9781420084160
RRP: €67.82€58.80In summary, the purpose of Six Sigma management is to "promote joy in work" for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! -Howard S Gitlow Authored... -
Process Improvement and CMMI for Systems and Software by Ron S. Kenett 9781420060508
RRP: €142.80€123.77Process Improvement and CMMI (R) for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it... -
The Economics of Quality, Grades and Brands by Peter Bowbrick 9781138793279
RRP: €27.36€24.47Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practical theory for this. Here, Peter Bowbrick brings together... -
Out of the Lab and On the Market: How Sony Computer Science Labs (SonyCSL) Turn Research into Profits by Mario Tokoro 9781138735903
RRP: €41.64€36.71Tetsu Natsume of Sony Computer Science Labs (Sony CSL) has been pioneering technology promotion for a decade. As he seeks marketplace opportunities for ground-breaking research, he plays the role of a Technology Producer -- a role that will be... -
Planning Quality Project Management of (EMR/EHR) Software Products by Richard Chamberlain 9781138310209
RRP: €160.65€139.56When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of... -
Planning Quality Project Management of (EMR/EHR) Software Products by Richard Chamberlain 9781138310186
RRP: €85.67€73.84When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of... -
Problem Solving for Healthcare Workers: How to Get Better - Lessons Can Be Learned by John Michael Collins 9781138305861
RRP: €142.80€123.77While most healthcare facilities have an extremely high success rate at the most challenging lifesaving work and we all know of friends and relatives who have had supreme care, mistakes are still made and patients' lives have been put at risk and lost. ... -
Performance Improvement in Hospitals and Health Systems: Managing Analytics and Quality in Healthcare, 2nd Edition by James R. Langabeer II 9781138296404
RRP: €64.25€55.78Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, complex, and inefficient, and need serious development in process workflow and management... -
The Myths and Truths of Lean Transformations: How to Successfully Make the Transition from Theory to Effective Deployment by Raymond Kelly 9781138296398
RRP: €160.65€139.56This book is a crucial resource for Lean practitioners (experienced or not) who are seeking: insight on how to gain more from their Lean efforts, how to overcome resistance to change (that is, to effectively convey 'What's in it for me?' to their... -
The Business of Humanity: Strategic Management in the Era of Globalization, Innovation, and Shared Value by John Camillus 9781138197466
RRP: €49.97€43.73Companies across the world, for a variety of reasons, are committing to incorporating social responsibility into their business models and finding that their profits are growing and their long-term sustainability is enhanced-building "humanity"... -
Working Great!: Lean Leadership Lessons for Guiding Your Organization to Excellence by Richard Brimeyer 9781138482401
RRP: €39.26€34.70Significant sustained Lean success depends almost solely on leaders and the culture they foster. Unfortunately, many embark on their Lean initiative with a focus on tools observed during a benchmarking tour, disclosed during a short symposium... -
Enterprise Sustainability: Enhancing the Military's Ability to Perform its Mission by Dennis F.X. Mathaisel 9781138115279
RRP: €91.62€80.27Military supply chains are unique because what is supplied to the end user is routinely returned to the supply chain for maintenance, repair, and overhaul (MRO). Offering a blueprint for transforming military depot workload and processes into those of... -
Manufacturing Cost Policy Deployment (MCPD) Transformation: Uncovering Hidden Reserves of Profitability by Alin Posteuca 9781138093928
RRP: €59.49€52.24Achieving a long-term acceptable level of manufacturing profitability through productivity requires the total commitment of management teams and all staff in any manufacturing company and beyond. Awareness and continuous improvement of manufacturing... -
How to Think in Medicine: Reasoning, Decision Making, and Communication in Health Sciences and Professions by Milos Jenicek 9781138052468
RRP: €91.62€80.98Mastery of quality health care and patient safety begins as soon as we open the hospital doors for the first time and start acquiring practical experience. The acquisition of such experience includes much more than the development of sensorimotor skills...