Customer Relations


Would You...to Your Mother by Jeanne Bliss, 9780735217812 2018-05-15

Jeanne Bliss  Penguin Putnam Inc
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Be Our Guest (10th Anniversary Updated Edition): Perfecting the Art of Customer Service by Wendy Lefkon, 97814231458... 2011-12-29

Wendy Lefkon  Disney Book Publishing Inc.
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The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers-While Driv... 2020-01-02

Ashvin Vaidyanathan  John Wiley & Sons Inc
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The Business of Belonging: How to Build Communities that Grow the Bottom Line by David Spinks, 9781119766124 2021-03-24

David Spinks  John Wiley & Sons Inc
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Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service by Alf Dunbar, 9781412094139 2006-07-31

Alf Dunbar  Trafford Publishing
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience by Ben Reason, 9781118988923 2015-12-04

Ben Reason  John Wiley & Sons Inc
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue by Nick Mehta, 978111916... 2016-02-19

Nick Mehta  John Wiley & Sons Inc
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How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing by Adrian Swinscoe, 9781292116891 2016-04-04

Adrian Swinscoe  Pearson Education Limited
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The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers by Robert Solomon, 97811... 2016-03-25

Robert Solomon  John Wiley & Sons Inc
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Never Lose A Customer Again by JOEY COLEMAN, 9780735220034 2017-03-27

Joey Coleman  Penguin Putnam Inc
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Looptail: How One Company Changed the World by Reinventing Business by Bruce Poon Tip, 9781455574094 2013-09-17

Bruce Poon Tip  Little, Brown & Company
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Successful Key Account Management In A Week: Be A Brilliant Key Account Manager In Seven Simple Steps by Grant Stewa... 2012-02-24

Grant Stewart  Hodder & Stoughton General Division
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Hello!: And Every Little Thing That Matters by Kate Edwards, 9781137489708 2016-02-16

Kate Edwards  Palgrave Macmillan
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven Wor... 2011-09-01

Fred Reichheld  Harvard Business Review Press
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No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Custome... 2016-03-15

Kennedy  Entrepreneur Press
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Trend-Driven Innovation: Beat Accelerating Customer Expectations by Henry Mason, 9781119076315 2015-09-18

Henry Mason  John Wiley & Sons Inc
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Hug Your Haters by Jay Baer, 9781101980675 2016-05-30

Jay Baer  Penguin Putnam Inc
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The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice by Michael C. Sturman,... 2011-04-04

Michael C. Sturman  John Wiley and Sons Ltd
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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss, 9781119047605 2015-06-05

Jeanne Bliss  John Wiley & Sons Inc
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Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for ... 2019-06-20

David Brownlee  Morgan James Publishing llc
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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business by Pat Flynn, 9781949709469 2019-08-13

Pat Flynn  NEWTYPE Publishing
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How to Talk to Customers: Create a Great Impression Every Time with MAGIC by Diane Berenbaum, 9780787987527 2007-04-17

Diane Berenbaum  John Wiley & Sons Inc
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frances Frei, 9781422133316 2012-02-07

Frances Frei  Harvard Business Review Press
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Customer Relationship Management: Concepts and Technologies by Francis Buttle, 9781138498259 2019-05-09

Francis Buttle  Taylor & Francis Ltd
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Catalyst: Using personal chemistry to convert contacts into contracts by David Kean, 9780349429168 2021-07-08

David Kean  Little, Brown Book Group
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Broken Windows, Broken Business (Revised and Updated): The Revolutionary Broken Windows Theory: How the Smallest Rem... 2021-04-29

Michael Levine  Little, Brown & Company
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