Description
• Introduces the concept of the Cost of Confusion, revealing the implications of information overload and miscommunication on the bottom line
• Presents a tested methodology to identify and eliminate these costs, applicable to businesses and organizations across industries, in private and public sectors
• Based on the author’s nearly 30 years’ experience of helping organizations to be understood, and save millions of dollars
Book Information
ISBN 9781032293271
Author Richard Layton
Format Paperback
Page Count 162
Imprint Routledge
Publisher Taylor & Francis Ltd
Weight(grams) 320g